JOBS

Come be a part of the DDMWorks Team!


Current open positions:

Customer Service / Product Coordinator

A unique opportunity working with our family run automotive aftermarket company.  Our customers are accustomed to receiving the best products available and as our company continues to grow, we need more hands-on, organized hard workers with great attitudes to help!

Take a look at the information below and if you think you are a good fit please email [email protected]


Responsibilities:

  • Provide outstanding customer service.
  • Enter phone and email orders into internal system, calculating charges and processing payments.
  • Giving detailed explanations of products and referring customers to supervisors or technicians when necessary.
  • Coordinating and returns.
  • Communicating with customers through email or chat, over the phone or on social media.
  • Updating customers on the status of their orders.
  • Provide support when needed to warehouse/shipping department.
  • Follow product setup & packaging instructions
  • Pack / Package product according to provided instructions
  • Inspect overall quality of product
  • Mark/Label products with proper identifying information using appropriate methods
  • Perform physical inventory procedures and help maintain proper levels.
  • Receive, document and distribute incoming materials and inventory
  • Provide support to customer service representatives, answering phone and helping customers if needed.


    Qualifications / Skills:

  • General tool and/or automotive knowledge is a plus
  • Data entry skills
  • Strong Organizational and multi-tasking skills
  • Verbal communication
  • Proficient computer knowledge. Specifically Excel, Work and publisher
  • Ability to operate a multi-line phone system
  • Ability to lift 60 lbs., climb ladders, bend and stand for extended periods of time.
  • Strong people skills
  • Ability to read and follow product assembly and packing lists
  • Ability to retain product and inventory information
  • Common knowledge of hand tools and hardware
  • Ability to continually move, reach, and stand. May involve stooping, kneeling, crouching, climbing ladders and operating pallet jacks and carts in a non-climate controlled environment.
  • Lift/move items up to 70lbs
  • Forklift operational knowledge is a plus
  • High school education 


  •  Job Type: Full-time